Comparison
Zocdoc is an established healthcare marketplace where patients search, compare providers, and book available appointments. HeyJarvis is being built for practices that also want to improve the visibility and conversion of their own digital presence. The two models can overlap: the practical question is whether you need marketplace demand, owned-channel growth, or a mix of both.
01
Zocdoc's current provider materials describe a marketplace where patients search by factors such as insurance, visit reason, and location, review provider profiles and availability, and book appointments. Zocdoc also offers an AI Care Assistant in beta for patient search.
For practices that want access to an established patient marketplace, that model is directly aligned with marketplace discovery and booking.
02
HeyJarvis is focused on improving the practice's own search and AI visibility, handling practical patient intent, reducing booking friction, and measuring attended first visits. The aim is to strengthen channels the practice already owns while building new discovery surfaces over time.
03
Compare channels on the same outcome metric: total acquisition cost per unique attended new patient, plus remaining staff effort. Marketplace bookings and owned-channel growth can coexist; the right mix depends on practice capacity, economics, and where current demand is coming from.
Sources used for this page
Frequently asked questions
Not necessarily. Zocdoc is an established marketplace. HeyJarvis is focused on owned visibility, conversion, booking support, and attendance measurement. A practice may choose one, the other, or use both.
Zocdoc's current marketplace help page says it does not charge upfront costs or subscription fees and that fees apply when a new patient books for the first time, with pricing varying by specialty and location. Confirm current terms directly with Zocdoc.
Use a common denominator such as total spend per unique attended new patient, then account for staff effort, patient fit, repeat visits, and the value of strengthening an owned channel.
Patient growth, measured
Start with one location, a defined baseline, and an agreed outcome.
Discuss a pilot